What are your FAQ's?

[Mike Pailliotet]

What do you or your techs get asked the most from your customer base?

for example..

How long will it take to dry?
Will the spots come back?
Why does it still look dirty?

 

[Papa John]

How long will it take to dry?

 

[Nomad74]

Are you Tom Cruise?

 

[Jim Pemberton]

Why did the spot come back?

Can you guarantee the pet odor won’t come back?

How long will my carpet stay clean?

My upholstery has a tag that says dry clean only. Can you dry clean it?

Will your products hurt my pets, plants, or children/Are your chemicals green/non toxic/Do you use chemicals?

 

[Jim Pemberton]

Why does my carpet still look dirty in traffic areas after you cleaned it?

 

[BIG WOOD]

Why does my carpet still look dirty in traffic areas after you cleaned it?

That question came up today. "why does it still look dirty in front of my couches and hallway?"

 

[Kenny Hayes]

#1s gotta be #1.

 

[Mike Pailliotet]

That question came up today. "why does it still look dirty in front of my couches and hallway?"

Did she accept your shared info?

 

[Willy P]

Are you Tom Cruise?

I think you have a lot of visually challenged customers.

 

[BIG WOOD]

Did she accept your shared info?

She did. She was more worried her landlord would think it’s still dirty

 

[hogjowl]

I honestly hear how long will it take to dry the most. Almost every job.

 

[Nomad74]

I honestly hear how long will it take to dry the most. Almost every job.

Same here. I’m at the point where I can see the words being formed on their lips.

 

[Sierra Clean Care]

And? Do any of you guys lie to your customers, and tell them ‘under 2 hrs’....
Yeah, maybe if you run an aero tech, it’s 100 degrees out, and you’ve got 46 fans running on high....

 

[Nomad74]

And? Do any of you guys lie to your customers, and tell them ‘under 2 hrs’....
Yeah, maybe if you run an aero tech, it’s 100 degrees out, and you’ve got 46 fans running on high....

I do.

 

[Mike Pailliotet]

Same here. I’m at the point where I can see the words being formed on their lips.

Not here in the petrified forest..

 

[roro]

No1 is How much. Or What's the cost?

 

[Old Coastie]

“Where have you been all my life?”

Then I wake up...